At Elite Write, customer satisfaction is our top priority. We are committed to delivering high-quality resume and cover letter writing services tailored to your career goals. Please review our refund and return policy below:
Refund Policy
1. Eligibility for Refunds:
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Refunds are available within 7 days of purchase before any writing work has started.
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Once work has commenced (including consultations or initial drafts), partial refunds may be issued at our discretion based on the stage of completion.
2. Non-Refundable Services:
3. Dissatisfaction with Final Product:
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If you're not satisfied with your final resume or cover letter, we offer up to two free revisions within 7 days of delivery.
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We will work with you until you are satisfied, within reasonable limits and based on the original order scope.
Return Policy
As this is a digital and personalized service, no physical items are shipped, and therefore, we do not accept returns.
How to Request a Refund or Revision
To request a refund or revision, please contact us at Ramonhernandez@elitewrite.net with your order number and a brief explanation of your concern. We aim to respond within 24–48 hours.
